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The New York Times
is hiring a

Technical Product Manager, GraphQL Platforms

New York
The New York Times is seeking a passionate, experienced Technical Product Manager to lead the platforms team responsible for the GraphQL layer powering our core New York Times website and mobile applications. This role will be especially critical in helping the organization prepare for serving news in the 2020 presidential election, and more broadly, redefining what subscription-driven journalism can be.
Our mission is to provide our customers with a deeply useful news service that helps them understand the world and lead richer lives. We are focused on building best-in-class products to satisfy our users curiosity across all surfaces where they need us: from our website and native apps to off-platform partners and newsletters. We work to understand both our consumers and our business deeply and evolve the product quickly.
The ideal candidate will possess a strong blend of strategic thinking and operational skills to get features out the door. You will work in a highly collaborative, cross-functional environment with multiple stakeholders. Your focus will be in establishing a GraphQL data platform that can be leveraged by web and native app feature teams to build consumer-driven products that achieve broader newsroom and business goals of the organization.
We are seeking someone who:
    Can vigilantly prioritize in a rapidly-changing environment;
    Can bring clarity to ambiguous and complex situations;
    Operates with a sense of urgency;
    Understands the technical concepts behind the core components of our GraphQL-based platform and can communicate the what and why of these technologies to both technical and non-technical people;
    Understands the tradeoffs between various language and implementation paths and can properly balance the need for product speed, flexibility, and stability with the cost of technical debt;
    Can take a high-level, strategic view on the developer experience provided by the data platform and grasp how it impacts product development;
    Can articulate and advocate for a product development ecosystem that enhances product capabilities through a properly designed end-to-end stack;
    Comfortable coordinating across diverse teams from Systems and Infrastructure to Design and Editorial;
    Understands the importance of user research, data, testing, and judgment in the product development process;
    Can step outside their defined role in order to get something done;
    Is in their element at the intersection of technology, operations, and business; and
    Is infinitely curious about the ever-changing platforms on which users consume content.
    Is able to work collaboratively with a team of senior backend engineers and architects
Responsibilities:
    Identify opportunities for the GraphQL Platform based on user needs, technical capabilities, revenue impact, and input from stakeholders
    Use consumer feedback, site metrics, market research, and competitive analysis to create compelling cases for what we should do and why
    Identify, define and drive priorities across multiple technology teams
    Define the product roadmap including the strategic approach, key phases of product releases, milestones and deliverables for core news experiences
    Represent the needs of both our users and our business to the various technology teams that comprise our flagship website
    Ruthlessly prioritize what the team works on and be able to clearly explain why these initiatives are important to our larger company goals
    Clearly and effectively communicate the what, the why and the how up and down the organization including, but not limited to major launches, status of roadmap and goals
    Build strong cross-departmental collaborative relationships with stakeholders that generate positive feedback (this includes the engaging program stakeholders in the goal-setting process, defining high-level priorities, keeping them in the loop, and smooth execution amongst them)
    Scope feature requirements, write use cases and specifications for product launches via Github, JIRA, Confluence and other tools
    Monitor key performance metrics, clearly communicate what the numbers represent, and provide insight to drive product development recommendations
Qualifications:
    Passion for The New York Times and our mission.
    Minimum of 3 years of product management or technical experience at a medium-large scale media or consumer product focused company.
    Bachelor's degree in Computer Science or a related technical field
    Excellent customer intuition; demonstrated success in contributing to innovative and user-friendly, customer-facing features and communicating these through vision-setting documentation and architectural diagrams.
    Strong technical background, including knowledge of frontend, backend, infrastructure and mobile application technologies, and experience in an agile environment.
    Ability to work collaboratively in a highly matrixed organization to create a results-driven, team-oriented environment.
    Nimbleness and comfort with ambiguity; a track record of responding quickly to rapidly evolving threats and opportunities.
    Ability to know an audience and to communicate clearly and concisely across written, verbal and visual mediums.
Benefits and Perks:
    Make an impact by supporting our original, independent and deeply reported journalism.
    We provide competitive health, dental, vision and life insurance for employees and their families
    We support responsible retirement planning with a generous 401(k) company match.
    We offer a competitive parental leave.
    We are committed to career development and ongoing learning, and provide employees $8,000 annually for tuition reimbursement.
    We have frequent panel discussions and talks by a wide variety of newsmakers and industry leaders.
    Join a community committed to the richness of diversity, experiences and talents in the world we cover, supported by a variety of employee resource groups.
#LI-JC1
The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.
The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.
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Location
New York
Posted
4 months ago
Commitment
Full-time
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